Terms of Service
When you visit FALCO GIN or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to FALCO GIN. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Youth protection is important to us. The Alcohol Law prohibits the sales of spirits to minors under 18 years of age. You have to confirm to be over 18 years to be allowed to place an order in our shop.
FALCO GIN PROVIDES ITS SERVICES TO YOU SUBJECT TO THE FOLLOWING CONDITIONS. IF YOU VISIT OR SHOP WITHIN THIS WEBSITE, YOU ACCEPT THESE CONDITIONS. PLEASE READ THEM CAREFULLY.
WE AIM TO DELIVER THE PRODUCT TO YOU AT THE PLACE OF DELIVERY REQUESTED BY YOU IN YOUR ORDER. WE AIM TO DELIVER WITHIN THE TIME INDICATED BY US AT THE TIME OF YOUR ORDER BUT WE CANNOT GUARANTEE ANY FIRM DELIVERY DATES. YOU NEED TO KEEP THE RECEIPT OF THE DELIVERED PRODUCT IN CASE OF FUTURE DISCUSSIONS WITH US ABOUT IT. WE DELIVER IN STANDARD PACKAGING WITH THE FOLLOWING CHARGE:
SWITZERLAND – 7.00 CHF*
EUROPE – 13.90 CHF**
ANY SPECIAL PACKAGING REQUESTED BY YOU IS SUBJECT TO ADDITIONAL CHARGES. ALL RISK IN THE PRODUCT SHALL PASS TO YOU UPON DELIVERY, EXCEPT THAT, WHERE DELIVERY IS DELAYED DUE TO A BREACH OF YOUR OBLIGATIONS UNDER A CONTRACT, RISK SHALL PASS AT THE DATE WHEN DELIVERY WOULD HAVE OCCURRED BUT FOR YOUR BREACH. FROM THE TIME WHEN RISK PASSES TO YOU, WE WILL NOT BE LIABLE FOR LOSS OR DESTRUCTION OF THE PRODUCT. YOU MUST TAKE CARE WHEN OPENING THE PRODUCT SO AS NOT TO DAMAGE IT, PARTICULARLY WHEN USING ANY SHARP INSTRUMENTS. IF YOU ARE NOT AVAILABLE TO TAKE DELIVERY OR COLLECTION, WE MAY LEAVE A CARD GIVING YOU INSTRUCTIONS ON EITHER RE-DELIVERY OR COLLECTION FROM THE CARRIER. IF DELIVERY OR COLLECTION IS DELAYED THROUGH YOUR UNREASONABLE REFUSAL TO ACCEPT DELIVERY OR IF YOU DO NOT (WITHIN TWO WEEKS OF OUR FIRST ATTEMPT TO DELIVER THE PRODUCT TO YOU) ACCEPT DELIVERY OR COLLECT THE PRODUCT FROM THE CARRIER, THEN WE MAY (WITHOUT AFFECTING ANY OTHER RIGHT OR REMEDY AVAILABLE TO US) DO EITHER OR BOTH OF THE FOLLOWING: A) CHARGE YOU FOR OUR REASONABLE STORAGE FEE AND OTHER COSTS REASONABLY INCURRED BY US; OR B) NO LONGER MAKE THE PRODUCT AVAILABLE FOR DELIVERY OR COLLECTION AND NOTIFY YOU THAT WE ARE IMMEDIATELY CANCELLING THE APPLICABLE CONTRACT, IN WHICH CASE WE WILL REFUND TO YOU OR YOUR CREDIT OR DEBIT CARD COMPANY AS APPLICABLE ANY MONEY ALREADY PAID TO US UNDER THE APPLICABLE CONTRACT, LESS OUR REASONABLE ADMINISTRATION CHARGES.
* UP TO 2 KG/ 9.70CHF FOR PACKAGES FROM 2-10KG
** PLEASE BE AWARE THAT ADDITIONAL CUSTOM CHARGES AND OTHER FEES MIGHT APPLY.
Easy RETURNS & EXCHANGES
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, WE'RE SORRY TO HEAR THAT, HOWEVER, SIMPLY RETURN THE ITEM TO US IN ITS ORIGINAL UNUSED CONDITION WITHIN 28 DAYS OF RECEIPT, PROVIDED THE PRODUCT HAS NOT BEEN OPENED AND THE SEAL ON THE BOTTLE IS NOT BROKEN.
WE RESERVE THE RIGHT TO REFUSE AN EXCHANGE OR REFUND IF GOODS ARE NOT RETURNED IN A SALEABLE CONDITION OR ARE DAMAGED. WE WILL ISSUE A FULL REFUND ON RECEIPT, EXCLUDING THE RETURN DELIVERY COST.
BEFORE SENDING ANY ITEMS BACK TO US, SEND US A BRIEF MESSAGE TO LET US KNOW WE'LL BE EXPECTING A RETURN FROM YOU, AND WHETHER YOU WOULD LIKE AN EXCHANGE OR REFUND. ONCE WE HAVE REPLIED TO YOUR MESSAGE, PLEASE POST THE ITEM/S TO THE BELOW ADDRESS:
GOODS WILL ONLY BE ACCEPTED FOR RETURN IF THEY ARE RETURNED WITHIN 28 DAYS OF DELIVERY, UNLESS WE HAVE NOTIFIED YOU OTHERWISE.
THE ITEM IS YOUR RESPONSIBILITY UNTIL IT REACHES US. THEREFORE FOR YOUR OWN PROTECTION WE RECOMMEND THAT YOU SEND THE PARCEL USING A DELIVERY SERVICE THAT INSURES YOU FOR THE VALUE OF THE GOODS.
THE COST OF RETURNING THE ITEM TO US IS YOUR RESPONSIBILITY. DELIVERY CHARGES ARE ONLY REFUNDABLE WHERE GOODS ARE FAULTY AND A REFUND IS MADE.
PLEASE ALSO NOTE WE WILL REFUND AN ITEM IF IT IS FAULTY, AFTER A THOROUGH CHECK OF THE ITEM. PLEASE ALLOW 7 WORKING DAYS FOR A REFUND TO BE PROCESSED.
Copyright & Trademark
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of FALCO GIN or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of FALCO GIM, with copyright authorship for this collection by FALCO GIN and protected by international copyright laws.
FALCO GIN's trademarks and trade dress may not be used in connection with any product or service that is not FALCO GIN's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FALCO GIN. All other trademarks not owned by FALCO GIN or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by FALCO GIN or its subsidiaries.